It's a Social Media World

A Discussion on Digital Media & Communication Trends

Dress Rehearsal Needed: Training for a Crisis

I am a big believer in plan, plan and plan some more. Regardless of the situation you should have back up plans. Some people inherently are able to think quickly … Continue reading

November 4, 2011 · 1 Comment

In Crisis Follow Condoleezza Rice’s Advice; Be Firm

October 25, 2011 Condoleezza Rice, former Secretary of State, spoke at Bluementhal Performing Arts Center in Charlotte, NC as part of Queens University’s Leadership Series. She describes, quite eloquently, a … Continue reading

October 31, 2011 · Leave a comment

What Apple Should Learn from Wendy’s Regarding Identity Crisis

There is a lot that Apple can learn from Wendy’s. (Though, you could argue that Apple is off to a great start. Read In Crisis the Answer is Always Classy … Continue reading

October 17, 2011 · 3 Comments

Just Do Something – It Is Contagious

It amazes me how in crisis people can choose to do nothing. It is almost as if we are frozen. The seemingly benign and unimportant issues take the forefront. Perhaps … Continue reading

September 30, 2011 · 4 Comments

SWOTing Away Organizational Crisis Through Monitoring Mechanisms

W. Timothy Coombs in Ongoing Crisis Communication states that crisis managers must develop a ‘crisis sensing mechanism’ designed to scan and monitor crisis warning signals and cautions against only looking … Continue reading

September 29, 2011 · 3 Comments

Prediction Alert: The Convergence of Online & Mobile Media

Mobile Media is not new, but it is growing. Mobile applications are primarily used by consumers for games, news and entertainment, but the percentage of people that are beginning to … Continue reading

July 21, 2011 · 6 Comments

Dirty Hands = Innovative Light Blub

Have you ever been struggling with trying to find an innovative solution to a problem that was hindering your progress?  Boy, do I know the feeling. It can be frustrating … Continue reading

June 28, 2011 · Leave a comment

Future Focus = Future Failure

In a book I recently read called Peace Is Every Step, by Thich Nhat Hanh, the author requests that you “come to the present moment and find peace and joy.” … Continue reading

June 15, 2011 · 6 Comments

How To Fire Up Your Personal Idea Engine

In Jack Foster’s How to Get Ideas, Foster discuss the thought that ideas do not just happen to ‘idea people.’ Ideas happen to people when they are open to the … Continue reading

June 13, 2011 · 6 Comments

Poll: Are You Tired of Connecting?

As a marketer and communicator, I believe that you should always work to connect with your customer and community. At times, however, I wonder how this makes consumers feel. Is … Continue reading

June 9, 2011 · Leave a comment